SMS Consent & Notifications

Consent to Receive Messages

Users verbally consent to receive SMS messages during phone calls with VoxPilot-powered AI assistants or when submitting their phone number through a business inquiry form.

Before any SMS messages are sent, the assistant asks for permission using language similar to:

“Would it be okay if we send you text updates regarding your inquiry, scheduling, reminders, or follow-up information at this number?”

SMS messages are only sent after the user provides consent.

These communications are purely transactional and conversational in nature and relate exclusively to:

• appointment scheduling
• appointment confirmations
• inquiry follow-ups
• reminders
• essential business notifications

Message Details

• Message types: appointment confirmations, booking alerts, inquiry notifications, scheduling follow-ups
• Message frequency: varies depending on user interaction
• Standard message and data rates may apply

Opt-Out Instructions

Users can opt out at any time by replying STOP to any message.

Reply HELP for assistance.

Intended Recipients

SMS messages are intended only for users who directly contact the business and provide consent to receive follow-up communication.

No Spam Guarantee

VoxPilot does not send unsolicited marketing messages, spam campaigns, or mass promotional SMS messages.

All SMS communications are triggered by user interaction, appointment requests, or active business conversations.